Delivery

Delivery 

Curlee Boxes dispatch every other month.

Payment is taken on the 1st & dispatched the same month.

 

Months of Curlee Box:

February, April, June, August, October & December 

 

UK 

To ship within the UK it costs from £3.90 (Postage calculated at checkout.)

We are currently only shipping within the UK & the USA.

 

USA 

10 - 21 working days. 

please note we do not use a tracked service The standard service is very reliable, even though is may take slightly longer then you would like, it is the most economical method of postage.

If you wish we can upgrade you to the tracked service, please email us at hello@curleebox.co.uk. 

Please note delivery timescales outside the UK cannot be guaranteed.

Customs clearing and other postal services can take a considerable amount of time, especially outside Europe. 

If a box has not arrived within the timescales above please email us at hello@curleebox.co.uk, once 21 working days has elapsed we can put in for an investigation with the postal department.

Although due to the low cost of the box customs is rare - Customs and import duties may be charged once the parcel reaches its destination. This charge must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be in advance. We advise that you to contact your local customs office for your countries current charges.

 Please note we cannot issue a refund or exchange once we have dispatched your parcel. If your parcel has not arrived please inform us within 6 weeks from dispatch, after this date we cannot investigate the parcel with the local post office or issue a refund. 

Once a parcel is dispatched we cannot change the address - we would need to wait for the parcel to be returned to us for re-sending. 

Please be aware due to high volumes of orders during offers, sale periods or one off purchases it can take up to 7 working days for dispatch your parcel.