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Frequently Asked Questions

General

What is Curlee Box?

How do I update my delivery / billing address?

I loved a product in my box. Where can I repurchase it?

How do I report a issue with my box?

Are your Curlee Boxes CGM suitable?

Payments

When will my card be charged?

My payment information has changed, How do I update this?

My card is declining, however I do not know why? I have funds in my account.

Delivery

How much is P&P?

How long does it take to receive my box once it is dispatched?

When will I receive my box?

Cancellation Policy

Can I return my box?

Can I cancel my subscription? If so how?

Can I cancel my annual subscription?

How do I renew my subscription after cancelling?

Do you deliver outside the UK?